Overview

SD Accountancy is a London firms of Chartered Accountants and business advisors.

Challenges

As their client base had expanded they need for a more up to date IT infrastructure, with support to maintain the smooth daily operation of the network.

Solutions

Dezon offered expert advice to develop a high quality IT system on which SD Accountancy could base their business, with space for future growth. Dezon also began providing reliable remote support. This includes immediate over the phone assistance with plain English explanations, coupled with remote access, to rectify any problems quickly. On site engineer support is always available when required. Via secure remote access, we pro – actively monitor SD Accountancy’s network and make adjustments to ensure it runs efficiently, often preventing problems before they develop!

Results

Reliable support from Dezon facilitates the efficient running of the company, by minimising expensive downtime. SD Accountancy is gaining the maximum benefit from their IT investment, with a network that runs efficiently day in, day out. They have peace of mind that help is at hand if ever a problem occurs. SD Accountancy are also benefiting from a cost effective solution to their needs. They have immediate expert help without any staffing costs and our fixed rate support contract enables them to budget for their IT expenditure.

Testimonials

“Dezon has always provided excellent and timely service at an affordable price. Dezon understand our business needs and work with us to provide cost effective solutions. The service is friendly and extremely helpful at all times."
Alan Wilson