| Support type | Remote support contract | Remote + Onsite support contract | Pay As You Use (No contract) |
| Phone support | Free | Free | X |
| Remote assistance | Free | Free | X |
| On-site support | £30 p/h | Free | £60 p/h |
| Monthly fee | See below | See below | No fee |
| up to 5 PCs | £149.00 | £299.00 | |
| 6 - 9 PCs | On request | On request | |
| 10+ PCs | On request | On request | |
| 15+ PCs | On request | On request | |
| 20+ PCs | On request | On request | |
| 30+ PCs | On request | On request |